Overview
In CIS mobile, a flexible and straightforward solution has been implemented to create campaigns within the system. This solution is based on the standard SAP classification system.

A campaign in CIS mobile is a marketing or business initiative aimed at engaging specific customers or groups. It allows companies to create targeted offers, track participation, and measure responses. Each campaign has defined characteristics and validity, helping businesses focus their efforts, increase engagement, and improve performance.
Creating Classification Characteristics
For the criteria that need to be evaluated when processing a campaign, classification characteristics are created. These characteristics are grouped under the CIS_KAMP characteristic group for easier selection.

CIS mobile supports single and multi-value characteristics.
Creating a Campaign (Creating a Class)
Each campaign is represented by a unique class. To create a new campaign, you must create a new class using transaction CL02. The class type used for campaigns (e.g. Z90) helps in grouping these classes together for easier management and retrieval. However, the class itself, which is created per campaign, is what defines the campaign and its characteristics.


Basic Data
For campaign creation, the following fields must be filled:
  • Description: The name of the campaign (this will be displayed in CIS mobile)
  • Group: Always assign the CIS_KAMP group
  • Validity: Enter the validity period of the campaign (this determines when the campaign will be shown in customer contacts in CIS mobile)

Assigning Characteristics
Assign the characteristics that you want to be evaluated in the campaign in CIS mobile. Make sure that the "Index Relevant" checkbox is selected for each characteristic to ensure proper processing.


Long Text
Enter an explanatory text for the campaign, which will be displayed in CIS mobile under the corresponding campaign.

Generating Table Entries for Indexed Characteristics
For performance reasons and ease of analysis, a separate table is generated for each class. After creating a new class, you must generate the table entries using transaction CLGT. Enter the name of the class and run the report by pressing F8.
Assigning Campaigns
Once a new campaign has been created, it can be assigned in CIS mobile under the configuration. In the "Campaigns" field, list all the campaigns you want to display in CIS mobile, separated by commas.

Example: KAMP_2018_12_00001

If you want a campaign to be shown only for specific customers, after the campaign name, you can list the customers separated by a colon.

Example: KAMP_2018_12_00001:UN_001


Campaigns that are no longer valid (i.e., past the validity date) will still be displayed but with a gray indicator. To hide a campaign from CIS mobile, simply remove it from the configuration. This only hides the display; the data and characteristics linked to the customer remain in the SAP system.

When maintaining customer contacts, valid campaigns will automatically be offered for review and update.